DESIGN REVIEW

This page explains the proofing process for custom apparel orders. Proofing exists to help confirm the design direction before production moves forward.

A proof is used to review artwork placement, sizing, layout, and general visual direction. It is an important step because it helps make sure the customer and Twisted Swag are aligned before printing or decoration begins.

Helpful Starting Points

• Use The Upload Hub if your artwork has not been submitted yet
• Upload & Go Custom Printed Tees if your artwork is ready and you want a faster path forward
• Design Studio if you still need to work through the design visually
• Customer Support if you are not sure whether your project is at the proof stage yet

What the Proofing Process Is For

• Reviewing artwork before production starts
• Confirming placement, layout, and general design direction
• Catching mistakes before the order moves forward
• Giving the customer a chance to approve the visual direction

How the Proofing Process Works

1. You send in your artwork, logo, or design files
2. Twisted Swag reviews the file and the project details
3. A proof may be prepared if the order requires visual confirmation
4. You review the proof for spelling, layout, placement, and overall direction
5. If changes are needed, revisions are made before final approval
6. Once the proof is approved, the order can move forward toward production

What to Check on a Proof

• Spelling and wording
• Artwork placement
• Overall layout
• Design size in relation to the garment
• Any obvious issues with the artwork provided

What a Proof Does Not Mean

• A proof is not payment
• A proof is not final production by itself
• A proof does not mean the order is complete
• A proof is part of the approval process before production begins

Why Proof Approval Matters

Production should not move forward until the proof is approved when that step is required. Proof approval helps reduce preventable mistakes and gives the customer a chance to confirm the design direction before the job is produced.

If something is wrong on the proof and it is approved anyway, that can create problems later. That is why it is important to review the proof carefully before giving final approval.

If You Are Not at the Proof Stage Yet

If your artwork has not been submitted yet, or your project is still being set up, you may need one of these pages first:

• The Upload Hub
• Upload & Go Custom Printed Tees
• Design Studio
• Customer Support

Common Proofing Questions

Does receiving a proof mean my order is already in production?

No. A proof is part of the review and approval stage before production moves forward.

Can I request changes to a proof?

Yes. If something needs to be corrected or adjusted, changes should be made before final approval.

What happens after I approve the proof?

Once the proof is approved, the project can move forward to the next production step.

What if I have not uploaded artwork yet?

If your files are not in yet, start with The Upload Hub.

What if I am not sure whether I should be reviewing a proof yet?

If you are not sure where your project stands, go to Customer Support.

Need Help?

Call 602.482.6900 or toll-free at 1.855.839.6900, email support@twistedswag.com, or visit Customer Support if you need help understanding where your project is in the proofing process.